Meetings and Calls

• How to organize a secure meeting with Tixeo?

  To organize secure video conferences with Tixeo, make sure your profile has the “Organizer” meeting right and that your organization’s license is active.

  Log in to the TixeoCommunicationClient application :

  • Open the left-hand side menu.
  • In the Meetings section, click the ➕ at the top left.
    • Enter the name of the meeting.
    • Choose the start and end date and time.
    • Create a recurrence if needed (optional).
    • Add a description (optional).
    • Select your collaboration mode.
    • Choose an appropriate security profile.
    • Configure the available connection options (depending on the selected profile).
  • Click “Invite Contacts”:
    • By selecting them from the contact list.
    • By manually entering email addresses.
    • By importing a participant list.

  The number of selected invitees is displayed in the Attendee tab, which also contains the complete list of attendees.

• How to create a recurring meeting?

  During the meeting creation process, you can configure a predefined recurrence 🔁.
  Several options are available :

  • Every day
  • Every week
  • Every business day

  Additionally, you can customize the recurrence by choosing:

  • A daily, weekly, monthly, or yearly frequency
  • An end date
  • Or a specific number of occurrences

• How to modify the settings of a scheduled meeting?

  It is possible to modify the settings of a scheduled meeting in order to change the date, time, or other connection options.

  In the TixeoCommunicationClient application:

  • open the left-hand side menu
  • Go to the “Meetings” menu.
  • Click “View details” for the meeting you want to edit.
  • Then click the pencil icon at the bottom of the screen to make changes.

  📨 Each change triggers the sending of a new email to inform participants of the updated meeting settings and to refresh their calendars.

  ⚠️ If the changes apply to a recurring meeting, you will be able to choose whether to apply them to all future occurrences or only to this one.

• How to modify an occurrence in a recurring meeting series?

  You can modify a specific occurrence of a recurring meeting or the entire series.

  In the TixeoCommunicationClient application:

  • Open the “Meetings” menu in the left-hand side panel.
  • Select the occurrence you want to reschedule or modify (or click “View details”).
  • ✏️ Edit the meeting.
  • 🔁 Modify the selected occurrence.
  • Confirm the participants and save the changes.

  ℹ️ An informational email containing the updates will be sent to the invited contact, automatically updating their calendars.

• How to make an audio or video call with Tixeo?

  Tixeo allows you to make instant audio or video calls with your contacts, without scheduling a meeting in advance.

  To place a call from the TixeoCommunicationClient application:

  • Sign in to the application.
  • From the home page, click Video Call or Audio Call.
  • The left-side panel opens to configure the call.
  • Search for or select one or more contacts.
  • Click Call to start the communication.

  A ringing tone is then played to notify the invited participants.

  Tip: From the Contacts menu, you can start an audio or video call directly using the shortcut buttons available on each contact.

• How to join a meeting in progress?

  Tixeo V18 offers several ways to join an ongoing meeting.

  From the Events timeline (right panel):

  1. Find the In progress section in the Events panel on the right side of the screen.
  2. Click the Join button (green) shown on the corresponding meeting card.

  From the Meetings section:

  1. Click on Meetings in the left sidebar.
  2. In the Upcoming tab, the ongoing meeting appears at the top of the list under Today.
  3. Click the Join button (green).

  From the Activity panel:

  1. Click on Activity in the left sidebar.
  2. Find the notification indicating that your meeting has started.
  3. Click the Join button directly from the notification.
• How to view my upcoming and past meetings?

  The Meetings section centralizes all your meetings, whether upcoming or past.

  Access:

  1. Click on Meetings in the left sidebar.

  Upcoming meetings:

  The Upcoming tab (selected by default) displays all your next meetings, organized by time period:

  • Today — today’s meetings
  • Tomorrow — tomorrow’s meetings
  • This week — this week’s meetings
  • This month — this month’s meetings
  • The following months are also displayed

  For each meeting, you can click View details to see the full information (participants, description,…).

  Past meetings:

  Click the Past tab to view the history of all your completed meetings.

  You can use the search bar at the top of the list to quickly find a meeting by name.

• How to delete a scheduled meeting?

  You can delete a scheduled meeting from two places in the Tixeo V18 interface.

  From the Events timeline:

  1. In the Events panel on the right side of the screen, find the meeting in the Upcoming section.
  2. Click the 🗑️ (trash) icon on the right side of the meeting card.
  3. Confirm the deletion.

  From the Meetings section:

  1. Click on Meetings in the left sidebar.
  2. In the Upcoming tab, find the meeting you want to delete.
  3. Click the 🗑️ (trash) icon on the right side of the meeting.
  4. Confirm the deletion.

  ⚠️ If the meeting is recurring, you will have the option to delete only this occurrence or the entire series.

• How to search for a meeting?

  The Meetings section has a search bar that lets you quickly find any meeting.

  Steps:

  1. Click on Meetings in the left sidebar.
  2. Click in the Search field at the top of the meeting list.
  3. Type the name (or part of the name) of the meeting you are looking for.
  4. The list instantly filters to show matching meetings.
  5. To clear the search, click the ✕ on the right side of the search field.

  The search works in both the Upcoming tab (upcoming meetings) and the Past tab (past meetings).